Facebook has since updated the app to fix the problem, and I've added the company's official statement to the end of this post. But potentially hundreds of millions of iPhone owners who are upgrading to Apple's latest operating system, iOS 11, may not be able to use the app until Facebook updates it.
How to Fix Facebook App Crashing on iPhone
Messenger now opens for about two seconds and immediately quits, repeatedly and reliably, even after a full phone restart. In this case, however, many others appear to have the same problem. And dozens of people have posted recently about the problem on Twitter:. Facebook updates Messenger and the main Facebook up regularly and frequently, and generally without issue or complication.
It looks like this time, however, the updated operating system or some unrelated problem has caused problems. A screen capture from a logfile generated by Facebook Messenger crashing. Albert Renshaw. Open and test the Messenger app and see if the problem is already resolved. Consider contacting Facebook Help Center for other options if ever the problem persists or your Messenger app is still crashing after performing all prior methods. Otherwise, try to use other messaging platforms while waiting for Facebook to roll out an official fix patch through another update.
Facebook Messenger Not Working Issues
First solution: Install updates for Facebook Messenger and iOS. If you see a software update notification, back up your important data and then tap the option to Download and Install update wirelessly on your device. Second solution: Force close background apps. To force close background apps, launch the multitasking interface by quickly double-tapping on the Home button. From there, swipe up on app panes to close those titles. Third solution: Uninstall and reinstall the latest version of Facebook Messenger app.
Press and hold on the Messenger app until it starts to wiggle. Tap the X on the upper-right corner of the app icon, and then tap Delete. Launch the App Store. Tap Search and then type Messenger in the search box.
Top 5 Ways to Fix Facebook Messenger Not Working on iPhone (iOS 12 Supported)
Look for the Messenger app version Then tap Get to download and install the app again. Fourth solution: If prompted, enter the passcode for your device and then tap Reset All Settings to confirm.
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Find the Facebook messenger icon on the Home screen. Tap and hold, until an X shows up. Click on it, and the app will be deleted. Go to the App Store, and download and install it again. Just drag it, and turn your device off. Use the same buttons, and turn the phone back on. From time to time, you should check if the new iOS version is out.
If it is, download it and install it. It is also important to notice there might be some issues on the server. So, the app may start working just fine after some period of time.
You also have the option to report the problem. If the issue appeared after you installed a new app, the new app may be causing the problem. It is because some apps are poorly coded. Before you download a new app, read the reviews and experiences of other people. If they have reported some problems, avoid installing the app.
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However, if you already installed it, delete it and see if that will fix the problem. The last thing you may try is to erase all content and settings. Before doing so, backup all your data. When erasing is completed, set up your iPhone from scratch.
We are completely sure these 5 ways to fix unresponsive Facebook messenger on iPhone will do the trick, and the app millions of people use daily will have no glitches. Mine was acting up after I downloaded another app that opened a VPN network. Once I shut that off everything else works great. Your best way to fix it is by installing it. Apps like messenger are the reason why a phone life span has seriously plunged.
- 5 Ways To Fix Unresponsive Facebook Messenger On IPhone.
- Solution No.1: Restart Facebook messenger.
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Messenger does not notify me when i have a instant message i have unstalled and reinstalled but it still doesnt work. I have done all of the above including reset all — which was a huge pain to re enter all passwords and it still says connecting and i I cannot get messenger — I just bought this this year so it is not out of date. Until now I still deal with my lagging Facebook messenger and it kinda piss me off. Hi , I am using messenger but my id appears to be that I chatting through Facebook not through messenger plz tell me how to fix it.